What action must an employee take if a Department-issued cellular telephone is lost, stolen, or damaged?

Study for the Massachusetts State Police Sergeant Exam. Access multiple choice questions with hints and explanations to prepare confidently for your exam. Get ready to advance your career!

When a Department-issued cellular telephone is lost, stolen, or damaged, the appropriate action is to submit a To/From to relevant authorities. This is important because it ensures that there is an official record of the incident, which helps with accountability and provides a structured way to address the loss or damage. It also facilitates the process for recovering the device or arranging for a replacement, as it alerts the necessary parties within the department who need to take further action.

Submitting a To/From allows for documentation that includes important details such as the time and circumstances of the incident, which can be crucial for internal tracking and policy adherence. Moreover, this action ensures that all relevant stakeholders are informed and can respond appropriately to mitigate any potential security risks associated with the lost or damaged phone.

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